3dbd Privacy Policy

This privacy policy has been prepared by the authority operating the 3dbd platform (https://3dbd.cam). This policy applies to users in Bangladesh and describes how 3dbd collects your personal information, the purposes for which it is used, with whom it is shared, and how it is kept secure. Please read this policy carefully before using our website.

By using our services, you are agreeing to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

1. Types of Information Collected

3dbd collects various types of information that help us operate our services smoothly and improve your experience. Information is collected from the following sources:

1.1 Personally Identifiable Information

• Full name and date of birth
• Email address
• National ID card or other identity document details (when verification is required)
• Residential address
• Any information provided at the time of account creation

1.2 Financial and Transaction Information

• bKash, Nagad, Rocket, or Upay mobile number (for transaction identification purposes only)
• Deposit and withdrawal history
• Transaction amounts and dates

1.3 Technical Information

• IP address and device identity
• Browser type and version
• Operating system information
• Session time and time spent on the site
• Information obtained from cookies and similar tracking technologies

1.4 Usage Information

• Gaming history and preferred categories
• Records of bonus usage
• Communications provided via support chat or email

2. Purpose of Using Information

3dbd uses the collected information for the following purposes:

• Account management: To ensure registration, login, and account security.
• Identity verification: To complete the KYC process in order to prevent fraud and money laundering.
• Transaction processing: To carry out deposits and withdrawals accurately and securely.
• Customer support: To resolve your questions, complaints, or assistance requests.
• Security: To detect and prevent unauthorized access and fraud.
• Service improvement: To conduct analysis aimed at improving user experience and platform quality.
• Responsible gaming: To identify signs of excessive play and provide support.
• Legal obligations: To comply with applicable laws and regulations.

3. Cookies and Tracking Technologies

The 3dbd site uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

3.1 Types of Cookies

• Essential cookies: Required to keep login sessions active and ensure security.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help monitor site usage to improve our services.

You can disable cookies from your browser settings, though doing so may limit some features.

4. Sharing and Disclosure of Information

3dbd does not sell your personal information to third parties. However, information may be shared in the following circumstances:

4.1 Service Provider Partners

Limited information may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and security verification. These partners operate under strict confidentiality agreements.

4.2 Legal Obligations

Disclosure of information may be required due to a court order, a lawful request from a law enforcement agency, or other legal obligations.

4.3 Business Restructuring

In the event of any merger, acquisition, or asset transfer, relevant information may be transferred, but the new authority will also be bound to follow this same privacy policy.

5. Data Security Measures

3dbd follows multiple layers of security measures to ensure the safety of your information:

• SSL Encryption: Industry-standard encryption technology is used for site access and all data transfers.
• Two-factor authentication: A two-step verification method to prevent unauthorized access to accounts.
• Access control: Only authorized staff can access the information they need.
• Regular audits: Periodic review and update of security measures.
• Data backup: Regular backups of data stored in a secure environment.

However, no method on the internet is completely secure. We make every effort to ensure the highest level of protection, and in the event of any security breach, we will act promptly.

6. Data Retention Period

3dbd retains your information in accordance with the following policy:

• All relevant information will be retained for as long as your account remains active.
• Even after account closure, some information may be retained for a set period to meet legal obligations.
• Transaction records will be retained for the period required by applicable legal requirements.
• Once the retention requirement has ended, information will be securely deleted or anonymized.

7. Your Rights

As a user of our services, you have certain important rights:

7.1 Right to Access Information

You may request a copy of the information we have collected about you at any time.

7.2 Right to Correct Information

If your information is incorrect or incomplete, you may request that it be corrected.

7.3 Right to Delete Information

In certain circumstances you may request that your information be deleted, although some information may need to be retained due to legal obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for certain specific purposes.

7.5 How to Submit a Request

To exercise any of the above rights, contact our support team. We will process verifiable requests within a reasonable time.

8. Protection of Minors

3dbd is strictly for persons aged 21 and above only. We do not knowingly collect information from minors or allow them to create accounts. If we become aware that a minor's information is in our system, we will take immediate steps to delete it. Parents or guardians with concerns about this may contact us.

9. Third-Party Links

3dbd is not responsible for the privacy policy of any third-party website linked on our platform. We recommend reading the privacy policy of such external sites before visiting them.

10. Changes to the Privacy Policy

3dbd reserves the right to update this privacy policy from time to time. For any significant changes:

• The "Last Updated" date on this page will be changed.
• For important changes, a notification may be sent to the registered email address.
• Continued use of the service after changes have been made will be considered as your agreement to the new policy.

11. Responsible Gaming and Data

3dbd places the highest importance on responsible gaming. User play patterns are analyzed to identify risks of excessive play, and support is provided when needed. Information collected for this purpose is used solely for the user's benefit and is not shared for marketing or with third parties. To learn more about responsible gaming, visit our Responsible Gaming page.