3dbd Terms and Conditions

1. Introduction and Acceptance

These terms and conditions ("Terms") apply to the 3dbd platform and all related services. By using the 3dbd website, application, or any of its services, you are legally agreeing to these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

3dbd is an online betting and casino platform that provides services in Bengali for users in Bangladesh. We operate a range of entertainment gaming services including cricket, slots, and live casino.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be 21 years of age or older to register and use services on 3dbd. This platform is strictly prohibited for minors. Providing a false age will result in account termination and forfeiture of all balances.

2.2 Account Creation Requirements

• Each user may create only one account.
• Accurate and truthful information must be provided at the time of account registration.
• Keep your account password and login details completely confidential.
• Transferring or renting your account to anyone else is strictly prohibited.
• Multiple accounts cannot be created using the same device, IP address, or payment method.

2.3 Identity Verification (KYC)

3dbd reserves the right to verify a user's identity at any time. You may be asked to submit a National Identity Card (NID), passport, or other government-issued documents. Withdrawals may be put on hold until verification is complete.

3. Financial Transactions — Deposits and Withdrawals

3.1 Deposit Terms

To deposit funds into 3dbd, we accept the following payment methods: bKash, Nagad, Rocket, and Upay. All transactions are completed in Bangladeshi Taka (BDT).

3.2 Withdrawal Terms

• A minimum balance of ৳800 is required to make a withdrawal.
• Withdrawal requests are generally processed within 5 to 30 minutes.
• Wagering requirements must be met before withdrawing funds received from bonuses.
• Deposits and withdrawals must use the same payment account — withdrawals to third-party accounts are not permitted.
• Additional verification may be required for unusual or suspicious withdrawals.

3.3 Currency and Taxes

All transactions are completed in Bangladeshi Taka. The user is solely responsible for paying any applicable taxes or duties. 3dbd does not provide tax advice.

4. Bonuses and Promotions

4.1 Welcome Bonus

3dbd offers new members a 200% bonus on their first deposit, up to a maximum of ৳10,000. A minimum deposit of ৳300 is required to receive this bonus.

4.2 Wagering Requirements

• Bets must be placed within the specified time limit to fulfill the wagering requirement.
• If the wagering requirement is not met, the bonus will be cancelled — the deposit amount will remain intact.
• 3dbd reserves the right to change the terms of bonuses.

4.3 VIP Program

The 3dbd VIP program has three tiers: Bronze, Silver, and Gold. Weekly cashback increases as you move up to higher tiers.

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.2% weekly cashback.

VIP tier upgrades are entirely at the platform's discretion. 3dbd reserves the right to change VIP benefits and cashback rates.

4.4 General Bonus Policy

• Each bonus offer has its own specific terms which will be communicated at the relevant time.
• Misuse of bonuses or claiming bonuses through multiple accounts will result in account termination.
• 3dbd reserves the right to withdraw or modify any bonus.

5. User Code of Conduct

5.1 Permitted Activities

Users may use all of 3dbd's gaming and betting services for personal entertainment purposes. The platform is expected to be used in an honest and transparent manner.

5.2 Prohibited Activities

Any of the following activities are strictly prohibited:

• Any attempt at fraud, deception, or manipulation.
• Placing bets using automated software, bots, or scripts.
• Money laundering or illegal financial activities.
• Attempting to bypass the platform's security measures.
• Harassment or misconduct toward other users.
• Creating multiple accounts to take advantage of bonuses.
• Attempting to hack or gain unauthorized access to the platform's systems.

5.3 Consequences of Violations

If the above rules are violated, 3dbd may immediately suspend or permanently terminate the account and forfeit the balance. Legal action may be taken in serious cases.

6. Gaming Services and Fair Play

6.1 Game Providers

3dbd works in partnership with the world's leading game providers, including: Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Netent, Microgaming, Ezugi, and others. All games are tested and certified by independent third parties.

6.2 Fair Play Policy

All games on 3dbd are operated using Random Number Generator (RNG) technology, which ensures completely random and impartial results. Live casino games are hosted by real dealers and take place via live streaming.

6.3 Technical Issues

If any technical issue (internet disconnection, server error) occurs during a gaming session, 3dbd will resolve the transaction for that period at its own discretion. If the result of a bet is declared void due to a technical error, the bet amount will be refunded.

7. Privacy and Data Protection

3dbd places the highest importance on protecting users' personal information. Our platform uses SSL encryption technology to keep all data secure. For a detailed description of how personal data is collected and processed, please read our Privacy Policy.

• User data is not sold to any third party.
• Data is used solely to improve services and ensure security.
• Data may be provided to authorities when required by law.

8. Account Suspension and Closure

8.1 Account Closure by User

Any user may close their account at any time. To request account closure, contact us via 24/7 live chat or support email. Please withdraw any remaining balance before closing.

8.2 Account Suspension by 3dbd

3dbd may suspend or close an account in the following circumstances:

• Violation of the terms and conditions.
• Suspicion of fraud or money laundering.
• Registration with false information.
• Account remaining inactive for an extended period (more than 12 months).
• Failure to pass age verification.

8.3 Inactive Account Policy

An account with no transactions for 12 consecutive months will be considered inactive. A monthly maintenance fee may apply to inactive accounts. Contact the support team to reactivate.

9. Responsible Gaming

3dbd believes in responsible gaming. We encourage our users to develop healthy and controlled gaming habits.

• Users can set their own deposit limits, session time limits, or temporary breaks.
• If signs of addiction appear, there is an option to voluntarily suspend or permanently close the account.
• It is recommended to seek professional help in cases of gaming addiction or related problems.

To learn more about responsible gaming, please read our Responsible Gaming page.

10. Limitation of Liability

3dbd strives to provide the best service on its platform, however it does not accept liability in the following cases:

• Losses caused by internet disconnection.
• Losses caused by the user's own negligence or mistakes.
• Disruptions to services provided by third-party payment processors.
• Service interruptions caused by natural disasters or unforeseen circumstances.
• Any financial loss from gaming — gaming is for entertainment purposes and the user is aware of the risk of financial loss.

11. Dispute Resolution

If you have any dispute or complaint, first contact us through our 24/7 live chat support. Our team will try to resolve your issue as quickly as possible.

• After a complaint is submitted, the investigation may take up to 7 business days to complete.
• The decision of 3dbd will be considered final.
• If a dispute cannot be resolved outside of live chat, please contact us by email: [email protected]

12. Changes to Terms

3dbd reserves the right to change, amend, or update these terms and conditions at any time. Users will be informed of significant changes via notification. Continued use of the platform after changes have been made will be considered as your agreement to the new terms.

The latest version of the terms will always be available on this page. The "Last Updated" date shown at the top of the page indicates when the most recent change was made.

13. Contact Information

For any questions or comments about these terms and conditions, please contact us in the following ways:

• Live Chat: 24 hours a day, 7 days a week — support is available in Bengali.
• Email: [email protected]